Privacy Policy

At Thai Herbal Therapy, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, use our services, or interact with us online or offline.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, and email address.
   

• Health Information: Medical history or health conditions relevant to your massage treatment.
   

• Booking Details: Appointment history, service preferences, and feedback.
   

• Payment Information: Transaction records (but not your card numbers, which are processed securely by payment providers).
   

 

2. How We Use Your Information

We use your data for the following purposes:

• To confirm and manage your bookings
   

• To comply with safety and health regulations
   

• To process payments and issue receipts
   

• To send appointment reminders, updates, or promotional offers (with your consent)
   

• To respond to inquiries or feedback
   

 

3. Data Storage and Protection

• Your information is stored securely in physical or electronic formats.
   

• We implement security measures such as encryption, locked storage, and limited access to authorized personnel only.
   

• We do not sell or rent your personal information to third parties.
   

 

4. Disclosure of Information

We may disclose your data in the following circumstances:

• To medical professionals in case of an emergency
   

• If required by law or government authorities
   

• To service providers that help us operate our business (e.g., booking platforms, payment processors), under strict confidentiality agreements
   

 

5. Your Rights Under the PDPA

If you are in Thailand, you have the right to:

• Access the data we hold about you
   

• Request correction of inaccurate or incomplete data
   

• Request deletion of your personal data (under certain conditions)
   

• Withdraw consent for the use of your data at any time
   

To exercise your rights, please contact us at the details below.

 

6. Cookies & Website Data

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though it may affect some website functionality.

 

7. Retention Period

We retain your personal data only as long as necessary to fulfill the purposes described above, or as required by law (e.g., accounting or tax records).